Job Description:
Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.
Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.
With a proven formula and thanks to our team of employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.
Our core values are:
* We work as a team
* We are professional
* We are proud of what we do
* We are progressive and forward-thinking
* We are fully committed to achieving the best for our customers and clients
* We are passionate and enthusiastic
Purpose of the Role
We are seeking a detail-oriented and proactive Payroll Administrator / Finance Assistant to join our Finance team. This role will primarily focus on managing a wide range of payroll activities, ensuring accuracy, compliance, and timely processing of payments. You will also support the Finance Manager with broader finance-related tasks, including bordereau reconciliation, while ensuring all regulatory requirements are met.
Key Responsibilities
* Accurately check timesheets against rota data, making adjustments for over-claimed hours.
* Process salary changes in line with company procedures.
* Handle statutory payments including SSP, SMP, and SPP queries.
* Prepare and import payment and deduction CSV files for all pay groups.
* Create and manage new starter import files for entry into payroll software.
* Support the Finance Manager with end-to-end payroll processing for multiple pay groups using Sage payroll software.
* Manage coding notices, P45s, and other statutory documentation.
* Process change of hours requests, flexible working forms, and non-standard work requests.
* Assist with bordereau reconciliation and provide support on other finance-related tasks as required.
* Provide general payroll support and complete ad-hoc duties requested by the Finance Manager.
Skills & Experience
* Previous payroll experience, ideally across multiple pay groups.
* Strong knowledge of statutory payments (SSP, SMP, SPP) and payroll compliance.
* Proficient in Microsoft Office.
* High attention to detail and accuracy in data entry and processing.
* Strong organisational and time-management skills.
* Ability to maintain confidentiality and handle sensitive information appropriately.
Working Hours
The core hours for this role are Monday - Friday, 9:00 – 17:30 based in the centre of Colchester.
Applications:
We are passionate about our service and strive for perfection in every one of the 600,000 calls our offices in Colchester answer each year. We offer various development and promotion opportunities for our talent. So, if you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application. Please include your GCSE/CSE grades with your application.
If you require further information regarding the position, please call Meghean on
Retention Statement
Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.
All job applications will be held on our records for a period of 3 months in the strictest of confidence and not shared with any other business or organisation.
If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.
Job Types: Permanent, Full-time
Pay: £26,000 per year
Job Type: Full-time
Pay: £26,000.00 per year
Work Location: In person