Responsibilities
* Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.
* Answer incoming phone calls from patients requesting appointments or general enquiries.
* Cover front desk reception and assist with patients who require an appointment or help with any queries.
* Photocopy documentation as required.
* Data entry of new and temporary registrations and relevant patient information as required.
* Input data into the patients healthcare records as necessary.
* Maintain a clean, tidy, effective working area at all times.
* Support all clinical staff with general tasks as requested.
* Complete opening and closing procedures in accordance with the duty rota.
* Support administrative staff by providing cover during staff absences.
* Scan patient-related documentation and attach scanned documents to patients healthcare records.
* Assist with any ad-hoc projects as and when required to do so.
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