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Accounts Receivable Credit Analyst Collections, Witney
Client: The Sherwin-Williams Company
Location: Witney, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d8920543d243
Job Views: 13
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
The role of an Accounts Receivable Credit Analyst Collection is responsible for maximizing profitable sales over the shortest acceptable period with minimal bad debt losses. The main objective is to protect the company's investment in receivables, ensuring the best possible return, and providing efficient financial, clerical, and administrative services for timely and accurate payment processing.
Key Responsibilities:
* Develop and maintain effective relationships with sales and customers to enhance collection efforts and promote repeat business.
* Chase debts via phone/email, requiring good communication, diplomacy, tact, and negotiation skills to optimize cash inflow while maintaining business continuity.
* Contact and follow up with business units and customers to obtain payment commitments.
* Maintain open communication with customers and field personnel to foster future business opportunities.
* Monitor and control debt and aged debt, ensuring adherence to agreed terms.
* Provide management with accurate, timely reports on collection activities.
* Maintain records supporting collection activities, including notes, emails, responses, and follow-ups.
* Document customer commitments and disputes, communicating issues for resolution.
* Manage order releases by ensuring conditions are met with good judgment.
* Address queries promptly to maintain customer satisfaction and identify root causes.
* Prepare month-end aged debt reports and liaise with finance and sales managers.
* Maintain accurate customer master files, including adjustments and payments, requiring accounting skills.
* Establish credit terms and limits, review accounts, and set up new customers, considering risk and export documentation knowledge.
Minimum Qualifications:
* GCSE Math and English - A-C level preferred
* At least 2 years of credit control or accounting experience
Preferred Qualifications:
* CICM, CIMA, AAT studies, or other relevant professional qualifications
* 2 years customer service experience
Internal Vacancy Details:
This vacancy is exclusively for internal candidates, with a closing date of Wednesday, 16th July. Interviews are proposed for the week starting 21st July. Successful candidates will be notified in advance. Applicants must have at least one year in their current role and inform their manager before applying. Please read the guidelines before submitting your application. Internal employees must upload their latest appraisals from HR Cloud.
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