Fred. Olsen Cruise Lines is seeking a Contact Centre Advisor for a 6-month fixed-term contract based in Ipswich. The role involves managing customer enquiries, creating and amending bookings, and ensuring system accuracy during testing.
Ideal candidates will possess strong communication skills, a background in customer service, and a commitment to delivering exceptional customer experiences. Full-time hours are 35 per week, with a competitive benefits package that includes health coverage and discounts.
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