Overview
Volunteer Director of Retail & Merchandise at CT5 Pride CIC. Lead CT5 Pride’s retail and merchandise strategy; from branded products to event stalls, you’ll drive income, boost visibility, and celebrate LGBTQIA+ pride in Whitstable. Join us to shape our first-ever Pride and make a lasting impact!
Responsibilities
* Lead CT5 Pride’s retail and merchandise strategy, building a professional, welcoming retail environment that reflects our values of inclusion, visibility, and pride.
* Establish and lead retail products and services that generate income to fund our work, including vendor selection, curating merchandise, and managing stalls at events.
* Build and lead a retail team, oversee stall management, and drive the overall retail offering across CT5 Pride events.
* Collaborate with the Directors of Fundraising & Sponsorship and Marketing & Advertising to maximise income, enhance brand recognition, and build long-term supporter engagement.
* Develop strategies for vendor relations, pricing, inventory management, and post-event reporting to inform future planning.
* Work to create a sustainable, inclusive Pride for Whitstable and the CT5 area, with impact beyond events.
Qualifications
* Applicants must be 18+, have no unspent convictions, be fluent in English, and not be barred from working with children or vulnerable people.
* Commitment to LGBTQIA+ inclusion, community-led values, and willingness to take an active role.
* Minimum 2-year connection to the CT5 area.
* Proven experience in vendor coordination, retail stall booking, contract negotiation, and compliance with event policies.
* Skilled at building buyer–seller relationships and integrating retail strategies with fundraising and marketing goals.
* Expertise in retail sales, merchandise management, pricing strategies, and inventory tracking.
* 5+ years in retail management, merchandising, or event coordination with strong design skills for product displays.
* Excellent written and verbal communication, creativity for sourcing new retail opportunities, and ability to analyse sales data and produce post-event reports.
* Experience in volunteer recruitment, team management, vendor logistics, online retail, budget creation, and promotional strategies.
* Desirable: LGBTQIA+ event or advocacy experience and knowledge of product licensing and trademark compliance.
What will you be doing?
* Manage all aspects of retail and merchandise at CT5 Pride events, including stall bookings, merchandise sales, and vendor coordination.
* Collaborate with the Director of Fundraising & Sponsorship and Director of Marketing & Advertising to maximise retail opportunities and drive engagement.
* Provide strategic leadership to ensure a seamless, engaging retail experience that aligns with CT5 Pride’s mission and values.
Seniority level
* Director
Employment type
* Volunteer
Job function
* Marketing, Business Development, and Strategy/Planning
Industries
* Non-profit Organizations
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