Key Responsibilities
* Logging Technical Sales Managers activities, schedule updates and prospects onto Keylink (CRM).
* Making outbound calls to customers, chasing leads, schedules, making appointments and obtaining drawings for new projects/prospects.
* General admin support for external sales team.
* Closing orders and negotiating margins with distributers
* Ensure the accuracy of accounts and contact data in Keylink (CRM), continuously updating records.
* Manage project schedules and diligently follow up on Next Action Dates (NADs) and inputting of Expected Order Dates (EOD’s) for both IG Masonry Support & Keyfix outstanding quotations.
* Proactively contact Buyers, Quantity Surveyors & other stake holders to arrange meetings gather project information and updates.
* Alert internal managers to important changes in project schedules e.g. project ready for a full schedule or EOD’s.
* Research and log new potential business prospects, regularly monitoring and updating the project progress.
· Provide exceptional customer service, promptly addressing queries and phone calls.
* Monitor emails, ensuring a swift response.
* Collaborate with the office team to exceed individual, team and Company targets.
* Demonstrate a willingness to learn and expand Company and product knowledge.
* Champion Health and Safety in the workplace, maintaining personal safety and addressing unsafe behaviour is observed.
Ideal Skills & Competencies
* Proven administrative experience, ideally in construction sales or related field.
* Exceptional organisational and time-management skills.
* Confident communicator, with strong interpersonal skills.
* Proficiency in data management and record keeping, including use of Microsoft Office Packages.
* Customer service orientated.
* Ability to prioritise tasks efficiently in a fast-paced environment.
* Target driven and ambitious to progress.
* Able to develop positive working relationships with colleagues and external customers
* Confident in making outbound calls and sometimes cold calls to develop sales opportunities
Salary and Benefits
* Competitive Salary
* 33 holidays a year, inclusive of Bank Holidays which increases with service (option to sell/carry over).
* Enhanced Company Maternity and Paternity pay.
* Westfield Health Cash Plan.
* Long service awards.
* The opportunity to progress your career within a fast growing, innovative Company.
* Staff rewards and discounts on our KeyStaff platform.
* Health Assured (Employee Assistance Program).
* Life Assurance.
* Fitbit Care Programme.