Start Your Finance Career with Us!
Are you looking to launch your career in finance? Do you have a keen eye for detail, a passion for numbers, and a drive to deliver excellent customer service? Join our team as a Service Charge Assistant and become part of an organisation that puts customers first and values your growth.
Location: Bedford, Bedfordshire
Salary:£27,780 per annum
Reporting to: Service Charge Manager
What You’ll Do
* Support the rent and service charge setting and reconciliation process for both rental and home ownership properties.
* Assist with the management of the Deposit Protection Scheme (DPS), ensuring customer deposits are secured and reconciled accurately.
* Use data analytics to identify inconsistencies and support income maximisation.
* Respond to customer and colleague queries within set timescales, helping to deliver excellent service and value for money.
* Collaborate with teams across the business to support the annual review and audit of service charges, ensuring compliance and accuracy.
* Help analyse data to uncover exceptions and support cost recovery for tenants and leaseholders.
* Contribute to the design of new development schemes and the effective communication of service charges to customers.
* Support the annual reconciliation and audit of variable service charges, including compliance with the Landlord and Tenant Act 1985.
What We’re Looking For
* Team players with strong numeracy and analytical skills.
* Good communication and IT skills, especially in Excel and finance systems.
* A flexible, positive attitude and a focus on delivering great customer service.
* Attention to detail and the ability to work collaboratively in a changing environment.
* Experience in finance, housing, or property (desirable but not essential for early-career applicants).
* Willingness to learn and grow within the role.
Desirable (but Not Essential)
* Understanding of leases or experience with service charges.
* Experience of budget setting or technical accounting.
Please note that bpha reserves the right to close applications early upon identification of a suitable candidate, so early applications are encouraged.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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