ICT Service Support Technician (Ceredigion County Council)
Job description
If you are motivated by delivering first class customer service and committed to improving the customer experience, then we would very much like to hear from you.
We are looking to recruit anenthusiastic ICT Support officer to join our ICT support team. As ICT Support Officer you will:
1. support ICT systems including servers, PCs, Laptops, iPads, chromebooks andother ICT equipment as needed
2. act as first line support for users at the site and will be expected to support staff and pupils with their ICT issues
3. have previous experience of ICT support and a good understanding of networks and IT systems
4. apply logical and creative skills to support and develop systems
5. be polite, approachable and have a can-do attitude
You will be expected to work predominantly at Ysgol Bro Caereinion, Llanfair Caereinion, Powys, whilst also undertaking some duties at other supported locations as needed.
The ability to communicate effectively through the medium of Welsh and English is essential.
In exchange for your skills and interest, we will offer in return the opportunity to work in a forward thinking and ambitious organisation. Furthermore, you will have:
6. up to 34 days annual leave days per year (plus 8 public holidays)
7. flexible working arrangements
8. Local Government Pension Scheme
9. learning and development opportunities
10. salary sacrifice schemes including the Cycle to Work scheme
11. Health and Wellbeing initiatives including discounted memberships to our local leisure centres
12. life-style savings and Vectis card and much more.