The House of KOKO, a multi-faceted luxury members' club and entertainment venue, is seeking a dynamic and service-driven Sommelier to deliver an exceptional wine experience across our restaurants, bars, and performance spaces. With an extensive and carefully curated wine list, you will play a key role in ensuring guests enjoy seamless, engaging, and immersive service in a fast-paced, late-night setting. As a Sommelier, you will be a confident and knowledgeable presence on the floor, guiding guests through our wine offering while enhancing their overall experience. You will work closely with the Front of House and Bar teams to ensure wines are served to the highest standard, maintaining quality and consistency throughout service. You will also assist in cellar organisation and stock management, ensuring smooth daily operations. Role & Responsibilities:
* Deliver an engaging and elevated wine experience across all areas of the venue, ensuring service is seamless, professional, and personalised.
* Provide confident wine recommendations, tailoring suggestions to guest preferences while enhancing their overall experience in a luxury setting.
* Support the smooth execution of service across multiple spaces, including intimate dining areas, lounges, and large-scale events.
* Ensure wines are served at the optimal temperature and condition, overseeing proper storage, decanting, and presentation techniques.
* Work closely with the bar and floor teams to ensure smooth integration of wine into service and maintain high standards of execution.
* Monitor stock levels during service, communicating effectively with management to ensure availability of key wines.
* Assist in maintaining and organising the wine cellar and fridges, ensuring a well-maintained and efficient system.
* Be a brand ambassador, embodying the values of The House of KOKO and helping to cultivate a sophisticated and engaging atmosphere.
* Stay informed on the latest trends in wine, continuously enhancing your knowledge and bringing energy to discussions with guests and colleagues.
* Ensure full compliance with licensing laws and venue policies, upholding responsible alcohol service at all times.
* Proactively engage with members and regular guests, fostering a sense of community and recognition within the club.
* Support high-profile and private events, supporting a tailored wine experience that aligns with the club's premium standards.
* Maintain cleanliness and organisation within all wine service areas, upholding meticulous attention to detail.
Minimum 1+ years' experience as a Sommelier in a luxury hospitality, members' club, or high-end dining environment.
* Good knowledge of wines, regions, and pairings, with a passion for creating memorable guest experiences.
* Confident and guest-focused, with a natural ability to engage and elevate service moments.
* Organised and detail-oriented, ensuring a seamless and polished wine service. A team player, able to collaborate effectively across different service styles and spaces.
* Immaculate presentation and professionalism, with excellent communication skills.
* Flexible and adaptable, thriving in a fast-paced, high-energy environment.
* Available to work evenings, weekends, and late-night events.
We are offering both full & part-time contracts and flexibility, but the role does entail late nights and weekends, in line with the operational timings
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