Job Description
Business Analyst – Commercial Lines Insurance Transformation & Digital Enablement (x2)
London | Hybrid (3 days in office)
We’re looking for two sharp, delivery-focused Business Analysts to join a large-scale transformation programme reshaping how underwriting and insurance platforms operate across the UK and Europe.
It’s about process, problem-solving and building the right tech — fast.
What you’ll be doing
* Working across underwriting, operations, engineering, UX and process teams
* Eliciting, shaping and challenging business requirements from senior stakeholders
* Mapping and redesigning end-to-end business processes
* Performing gap analysis and turning insights into practical solutions
* Creating clear user stories, acceptance criteria, BRDs, functional specs and process maps
* Supporting delivery squads through sprint planning, stand-ups, reviews and retros
* Facilitating workshops and training to drive adoption and change
* Contributing to the build of new underwriting technology and data-led platforms
What we’re looking for
Business Analyst – Transformation & Digital Enablement (x2)
London | Hybrid (3 days in office)
We’re looking for two sharp, delivery-focused Business Analysts to join a large-scale transformation programme reshaping how underwriting and insurance platforms operate across Europe.
This isn’t a documentation-heavy or PM-led BA role. It’s about process, problem-solving and building the right tech — fast.
What you’ll be doing
* Working across underwriting, operations, engineering, UX and process teams
* Eliciting, shaping and challenging business requirements from senior stakeholders
* Mapping and redesigning end-to-end business processes
* Performing gap analysis and turning insights into practical solutions
* Creating clear user stories, acceptance criteria, BRDs, functional specs and process maps
* Supporting delivery squads through sprint planning, stand-ups, reviews and retros
* Facilitating workshops and training to drive adoption and change
* Contributing to the build of new underwriting technology and data-led platforms
What we’re looking for
* 2–5 years’ experience as a Business Analyst (flexible for high-quality candidates)
* Experience of working with Commercial Lines / London Insurance Market
* Strong process engineering and requirements definition skills
* Confident, articulate communicator — comfortable challenging when needed
* Practical mindset (not overly theoretical or framework-driven)
* Able to juggle priorities in a fast-paced, stakeholder-heavy environment
* Experience working with cross-functional digital teams
* Insurance experience strongly preferred (London Market a big plus)
* Exposure to system implementations helpful, not essential
* Open to AI-enabled ways of working and modern delivery approaches
Tools & tech
* JIRA, Confluence or similar
* Strong Excel & PowerPoint skills
* Experience working in squad-based or Agile-style environments
Nice to haves
* French, Spanish, or other European languages
* Experience working across multi-country teams
Package
* £50k–£65k base (depending on experience)
* 8–10% annual bonus
* Strong benefits package
If you are curious and enjoy turning complexity into clarity, working closely with both business and tech, and being part of a high-impact transformation — this role has your name on it.
* Interested? Drop me a message or apply below.