Client Relationship Manager Cardiff £28,000 Benefits If you're the kind of person who genuinely enjoys talking to clients, building relationships that last, and spotting opportunities others might miss this could be the role for you. Page 1 Recruitment is proud to be partnering with a fast-growing comparison platform based in Cardiff. This is a business that invests in its people, moves quickly, and has created a culture where great work gets noticed. As they continue to expand, they're looking for a Client Relationship Manager to join a warm, ambitious team and take ownership of a portfolio of valued B2B clients. This isn't a cold-calling role. You'll be working with existing clients nurturing those relationships, resolving issues before they become problems, and identifying opportunities to add real value through upselling products and services that genuinely make a difference to their business. What You'll Be Doing Acting as the go-to contact for a portfolio of B2B clients, building trust and long-term loyalty Managing client relationships primarily via phone and email, handling queries and resolving issues with pace and professionalism Identifying and converting upsell opportunities recommending solutions that genuinely benefit the client Managing complaints with care and turning difficult situations into positive experiences Collaborating with internal teams to keep operations running smoothly and the client experience consistently excellent What We're Looking For At least 1 year in a client-facing sales, account management, or relationship management role A track record of managing business accounts and delivering upsell results Clear, confident communication both on the phone and in writing A positive, proactive approach and someone who genuinely enjoys working as part of a team What's In It For You £28,000 basic salary with regular pay reviews Dedicated training budget to support your development Flexitime and a relaxed dress code 40 Days Holiday Your birthday off and an extended Christmas break Takeaway Fridays, free parking, and generous sick leave and more besides If youre passionate about building B2B relationships, excel at upselling, and are looking for an exciting, supportive work environment, apply now! Or contact Chengi at Page 1 Recruitment today at 0114 700 3533!