Overview
Senior Store Assistant (Keyholder) – Toolstation, Filton
Role: 24 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you’ll do
* Be the friendly face of Toolstation, helping customers find what they need and delivering great service.
* Be hands‑on with deliveries, warehouse tasks, and stocking shelves.
* Roll up your sleeves in a fast-paced environment and help maintain store standards.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders.
* Support colleagues to deliver a great customer experience; customer service and efficiency during busy times are key.
* Promote Toolstation Club and Trade Accounts, signing customers up to access deals and prices.
* Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
* Be proactive, show genuine interest in customers’ projects, and help them get the job done right.
* Be reliable and flexible, supporting customers and the team as needed.
Requirements / Qualifications
* Live locally and able to commute to the store.
* Experience in a role with supervisory responsibilities or as a key holder is beneficial.
* Availability to work early starts and late finishes; committed and dependable.
* Positive attitude, energy, and ability to work well with customers and colleagues.
Why join us
* Opportunity to grow with Toolstation and within the wider Travis Perkins Group.
* Training and development through the Toolstation Academy and Apprenticeship programmes.
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support with Aviva Digicare
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike.
How to apply
Caught your interest? Want to know more? Visit www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Note: This description reflects duties and responsibilities and may be subject to change. This position is not limited to the items listed above and may include additional tasks as required.
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