Hospitality Supervisor
Full Time | Leicester, UK | Posted 1 week ago | £16.07 per hour plus company benefits. Hours include some weekend working.
A Top 20 Rated Care Home Group for 2026! Awarded ‘One of the UK’s Best Companies to Work For’.
Thurnby Fields, Leicester – Opening September 2026!
Cinnamon Care is excited to open Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state‑of‑the‑art facilities, including 73 bedrooms and luxurious lounges, dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.
This is an exciting full‑time opportunity for an experienced and passionate Hospitality Supervisor. The role aims to ensure high standards and high customer satisfaction at all times.
The Hospitality Supervisor will be responsible for ensuring operations run smoothly within the home and that residents are comfortable and happy. This includes keeping all areas of the home clean, ensuring food is delicious and enjoyable, and having team members who are accommodating and helpful at all times. Strong communication skills are essential when dealing with team members, residents and family members.
Requirements: background in hotel or catering management, knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
Responsibilities
* Monitor, control and manage the home's budgets, ensuring the departments use nominated suppliers.
* Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
* Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money.
* Monitor and support the dining areas at meal times ensuring that the highest standards are met.
* Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home.
* Ensure that the whole home team are appropriately trained and customer service standards are met at all times.
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