This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it. Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them. If you're looking for a role where you can make things happen, keep reading.
What You'll Actually Be Doing
* Owning the Marketplace strategy and driving growth across new and existing ranges.
* Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.
* Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
* Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
* Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
* Making sure our Marketplace doesn't just grow - it thrives.
How we'll know you're delivering
* Marketplace sales are up. Way up.
* Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
* Suppliers love working with us - and we're their first call when they've got something new.
* Our Marketplace complements our core range, not competes with it.
* You're the go-to person for insights, ideas, and action.
We ask for 2 days a week in the office. You'll need to be in Nuneaton at least 1 day a week. Your second office day can be Nuneaton or London - whichever works best for you. Plenty of the digital team split their time between both, so you won't be the only one travelling.
The Person
* Good ecommerce acumen - you understand how online retail actually works: trading levers, stock and pricing dynamics, conversion drivers, and what it takes to move customers from browse to buy.
* Proven success managing marketplaces with measurable impact on sales, traffic, and conversion.
* Confident using data and analytics tools (Google Analytics, Tableau, or Looker) to drive trading and commercial decisions.
* Skilled in promotional planning and trading cycle management, including campaign execution and performance optimisation.
* Experienced in vendor and marketplace management, driving profitability through effective assortment, pricing, and content.
* Commercially focused mindset, able to interpret trading performance and act quickly on opportunities.
* Strong communication and stakeholder management skills, with the ability to influence across teams and functions.
Salary & Benefits
* The salary's competitive - we'll talk numbers early
* 25 days of holiday + 8 Bank holidays
* 25% staff discount across our range - plus free online delivery - so you can live the wellness you help deliver.
* Pension contributions - because future-you deserves a break.
* Free wellness diagnostic tests - knowing your health is the first step to improving it.
* Exclusive discounts on wellness services, gym memberships, and more.
* Perks from other retailers - discounts, advice, and savings from brands you actually use.
* A culture of wellbeing - from mental health support to menopause coaching, we're serious about helping you feel your best.
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