Customer Service Support AdministratorA fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment.If you've also worked in the following roles, we'd also like to hear from you:Loan Support Officer, Loan Administrator, Financial Services Administrator, Car Finance Administration AssistantThis job is officially known as a Finance Specialist within the organisation.ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDEDIf you've worked in the motor trade or financial services, then great. If not, and you have excellent customer service and communication skills with confidence working with numbers, then we would like to hear from you.SALARY: £25,500 per annum + Benefits LOCATION: Leeds, West Yorkshire JOB TYPE: Full-Time, PermanentWORKING HOURS: 9am - 6pm Monday to Friday, with rotational weekend workingJOB OVERVIEWWe have a fantastic new job opportunity for a Customer Service Support Administrator to join a growing specialist finance team supporting a national dealer network. This role offers variety, responsibility, and the chance to build strong professional relationships.As a Customer Service Support Administrator you will manage finance proposals from initial enquiry through to completion, working closely with internal teams, external sales colleagues, and third-party finance providers. Accuracy, compliance, and customer service are central to success.The Customer Service Support Administrator role is well suited to someone who enjoys analytical work, clear communication, and delivering high standards of customer support in a fast-moving financial services environment.APPLY TODAYReady to make your next career move? Apply Now for our Recruitment Team to review.DUTIESYour duties as the Customer Service Support Administrator include:Motor Dealer Team Support: Support the external motor dealer sales team, acting as a key point of contact for motor dealer partnersProposal Management: Administering finance proposals from enquiry to completionLender Liaison: Communicating with finance companies to secure funding approvalsDecision Communication: Clearly explaining finance decisions to dealer partnersCustomer Assessment: Reviewing customer circumstances to identify suitable funding optionsCompliance Management: Ensuring all activity aligns with Treating Customers Fairly principlesCustomer Service Delivery: Providing high levels of service via telephone and emailCANDIDATE REQUIREMENTSESSENTIALStrong analytical skills with excellent attention to detailExcellent verbal and written communication and customer service skillsCustomer-focused approach with a professional telephone mannerResults-driven, organised, and self-motivated working styleNumerate with confidence in decision-makingComputer literacy including Microsoft Office and bespoke systemsEducated to GCSE level or equivalentDESIRABLEPrevious experience within motor trade and/or financial servicesBENEFITS25 days annual leave, increasing with length of serviceContributory company pension schemeCompany life assurance schemeMonthly discretionary bonuses based on team performanceOn-site parkingGym membership at the Leeds officeHOW TO APPLYTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14296Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Leeds, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.AWD-IN-SPJ