Job Description
We've got a fantastic opportunity for a Pharmacy Manager to join our Hereford store, which dispenses over 9,000 valued items on average to the local community each month.
Reporting to the Store Manager, you will have every opportunity to lead and shape your service and put it right at the heart of the store.
As Pharmacy Manager you will:
1. Lead a Pharmacy Team in providing fantastic customer service through proactive engagement of customers and the community
2. Maintain a customer-focused environment creating moments that matter to our customers when they need it most
3. Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
4. Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
5. Provide essential Pharmacy Services e.g. Flu Vaccines / NHS Pharmacy First Service (PFS)
6. Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
7. Create a culture driving a great environment growing and developing our colleagues
8. Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
9. Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
10. Provide appropriate direction and gu...