SEND Service Manager
Children & Young People Directorate, Education, Inclusion & SEND Division. Grade 14: £60,913 – £64,869 per annum.
Hours: Full time 37hrs.
Dudley Metropolitan Borough Council is seeking an experienced and highly motivated SEND Service Manager to lead and transform services for children and young people with Special Educational Needs and Disabilities (SEND). This is a pivotal leadership role with responsibility for ensuring statutory compliance, driving service improvement and delivering high‑quality, integrated SEND provision for children and young people aged 0–25 years.
About the Role
* Provide strategic and operational leadership of the SEND service, ensuring excellent outcomes for children and young people.
* Lead the Council’s statutory SEND functions, including policies, processes, complaints and tribunal activity.
* Drive integrated working across education, social care, health, schools, colleges and voluntary sector partners.
* Champion co‑production with parents, carers, children and young people.
* Lead preparation for inspection and regulation, supporting continuous service improvement.
* Manage SEND budgets effectively, ensuring value for money and compliance with financial regulations.
* Promote inclusive practice, equality, diversity and safeguarding across all SEND services.
About You
* Significant experience managing services within SEND or disability services.
* Strong understanding of statutory responsibilities, SEND legislation and education systems.
* A proven track record of performance management, quality assurance and service improvement.
* Experience of multi‑agency working and partnership development.
* Excellent leadership, communication and decision‑making skills.
* A commitment to safeguarding, inclusion and improving life chances for children and young people.
You’ll be able to inspire teams, manage change in complex environments and use evidence‑based practice to deliver measurable impact.
What We Offer
* A senior leadership role with real influence on outcomes for children and families.
* Competitive salary and LGPS pension.
* Flexible working and professional development opportunities.
* The opportunity to shape and lead SEND services at a system‑wide level.
Additional Information
* This post is subject to enhanced DBS checks.
* Ability to travel within and outside the borough is required.
* Business use car insurance and a valid driving licence are essential.
* Workplace Attendance: Working in the office 3+ days a week (pro‑rated) or onsite full‑time.
* The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults; the post is subject to medical clearance and an enhanced DBS check.
We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all staff and volunteers to share this commitment.
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