Trainee Service Advisor – Entry-Level Career Starter & Top Manufacturer Training
Are you looking to kickstart a rewarding career in the automotive industry with one of the South West's largest and most respected family-owned motor groups? We are seeking a motivated Trainee Service Advisor / Customer Service Representative to join our fast-paced, supportive team at a premier dealership in Cirencester, where your career growth is fully funded and supported.
About Us
At our dealership, we pride ourselves on creating a professional, welcoming working environment where our team members can genuinely thrive. As part of a major family-owned motor group, we place a massive emphasis on employee well-being, recognition, and internal progression. If you are looking for long-term job security and career advancement, this is the perfect entry-level opportunity. You will receive structured, industry-leading manufacturer training alongside internal mentorship to help you master the role and climb the career ladder.
What is in it for you:
* Salary: Competitive starting salary with excellent additional bonus opportunities as you learn.
* Hours: Full-Time (Specific shift patterns and hours to be confirmed upon application).
* Perks: Company pension scheme, Life insurance, Sick pay, Health & wellbeing programme, Free flu jabs, Employee & store discounts, regular Company events, Free parking, Referral programme, and fully funded manufacturer-approved training courses.
What you will be doing:
* Customer Experience: Providing a warm and professional welcome to all visitors, capturing their requirements accurately, and maintaining clear communication throughout their service journey.
* Service Support: Learning to conduct vehicle walkarounds, assisting with service inspections, and clearly explaining recommended maintenance and accurate cost estimates to customers.
* Workshop Liaison: Coordinating with our team of workshop technicians and car mechanics to ensure customer vehicles are completed on time, while efficiently managing the service department's booking calendar.
* Qualifications: This is a trainee position, so prior motor trade experience is not required! A background in retail, hospitality, or any fast-paced customer service role is highly desirable. You must have excellent communication skills, basic IT literacy, a proactive attitude, and a valid driving licence.
Commutable Locations:
This motor trade role is based in Cirencester, making it a straightforward commute for candidates looking for jobs near Swindon, Tetbury, Stroud, and Cheltenham.
Apply Now: Click apply today to start your career journey with our recruitment team.
Please note: We only advertise half of our active motor trade jobs. Get in contact for a quick chat today, as we might have other perfect automotive opportunities for you with different companies in the local area.