As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluate customer service levels and implement changes to improve customer journey and using appropriate resources and technology.
Course Information
* Course: Customer service specialist (level 3)
* Level: 3
* Route: Sales, marketing and procurement
* Apprenticeship Level: Advanced
Working Arrangements
* Working Week: TBC by employer.
* Expected Duration: 1 Year 6 Months
* Number of Positions Available: 2
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