T&K Home Improvements is the rapidly expanding division of the Emplas Group of companies. Emplas Windows Systems Ltd is a family run business established for 40 years supplying trade and commercial, premium windows, doors and conservatories currently enjoying rapid growth.Established in 1979, T&K Home Improvements is the retail business where the Emplas Group first began. The UK retail arm of the Group is a £3.5+ million business in its own right, employing over 60 people, many of whom are long serving. We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.
T & K Home Improvements are looking for a Service Coordinator to conduct site investigations and service calls on behalf of the company and its customers.
What you'll be doing:
* Undertaking inspections of manufactured products to company and supplier technical specifications.
* Providing technical advice and guidance to the company and its customers.
* Undertaking site visits and service calls to investigate or repair products.
* Compiling site visit and inspection reports which include corrective and preventative actions.
You will have:
* Experience of working within the PVCU window & door industry both from a fitting and service standpoint.
* Working within a customer service facing role
* Experience of working with standards and technical specifications
* Ability to communicate at all levels.
* Able to produce detailed investigation reports
* Knowledge of Standards & Specifications.
* Full UK Driving Licence
Working hours: Mon - Fri - 7am - 5pm
Salary: £32500 to £37700 depending on experience
Benefits:
* Company Van for business use
* Career progression and personal development
* Recognition Awards
* Length of Service Rewards
* Workplace Pension
* Employee Assistance Programme: 24/7 helpline & face to face counselling
* 20 days annual leave
* Social Events
Thank you for your interest in partnering with T&K Home Improvements. If you feel you have the required experience for this role, please send your CV with a short note explaining your most relevant experience and we will be in touch.