We’re looking for a proactive Quality Engineer to drive continuous improvement, strengthen our quality culture, and support the Site Quality Manager across all technical and operational areas. This role is ideal for someone who thrives in a fast‑paced FMCG environment and enjoys solving problems, leading projects, and working cross‑functionally. Key Responsibilities • Investigate customer complaints, identify root causes, and implement corrective actions. Lead quality improvement projects and support training across departments. • Maintain and report on Quality KPIs. • Support digitisation initiatives and improve data systems. • Conduct internal audits and ensure compliance with quality standards. • Promote quality awareness across the site and collaborate with all departments. What Success Looks Like • Clear, timely communication with customers and internal teams. • Effective, structured investigations with measurable improvements. • Accurate, up‑to‑date KPI reporting. • Strong cross‑department engagement and visible quality leadership. • Smooth operation of digital quality tools and reduced paper‑based processes. • Audits completed on time and to required standards Skills & Experience Essential: • FMCG or similar industry experience. • Background in Quality, Manufacturing, or Production. • Degree in Chemi...