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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
* Demonstrating our innovative products and state-of-the-art software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate, inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with your results recognized and rewarded.
* Extensive onboarding and training, along with companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that are essential for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation for success and overcoming challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Full manual UK driving license is essential, with disclosure of points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds; some of our best account managers joined without prior experience in sales or construction. Success depends on teamwork and ability, not background.
Please apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes around 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Check your junk mail for these communications.
For application support, contact [emailprotected].
The recruitment process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be paid.
If no current role matches, your details will be kept in our talent pool for future opportunities.
Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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