Overview
Our client, a well-established manufacturer with a strong presence in multiple countries, is seeking an experienced Sales Manager to join their UK team. This is an exciting opportunity for a customer-centric professional to play a key role in driving sales performance and enhancing customer satisfaction.
Responsibilities
* Supervise, support, and motivate the sales office team to ensure high performance and engagement
* Act as the main point of contact for key customer accounts, maintaining strong relationships
* Assist the Head of Sales in managing and supporting the sales team’s daily requirements
* Monitor and improve response times to customer queries and orders
* Provide guidance and support to team members on customer communication and problem-solving
* Collaborate with procurement, warehouse, logistics, and senior management to ensure seamless customer service
* Analyse current processes and recommend improvements to enhance team efficiency and service levels
* Coordinate the preparation and distribution of sales reports, data analysis, and KPIs to management
* Track customer interactions, ensuring the CRM system is regularly updated
* Manage staffing levels, conduct regular team reviews, delegate tasks, and organise team training
* Ensure customer service standards and company policies are upheld across all interactions
Qualifications
* Experience in Sales Management or a Supervisory role
* Proven experience in the building materials or construction industries
* Excellent communication and interpersonal skills to build strong relationships with customers and internal teams
* A strong customer-centric approach to problem-solving and ensuring customer satisfaction
* Organised, detail-oriented, and able to work under pressure and meet deadlines
* Flexible and open to change within a dynamic and fast-paced environment
* Strong IT skills, including proficiency in CRM systems, Microsoft Office, and ERP platforms
* Intelligent, quick-thinking, highly numerate, and possessing high-level verbal and written communication skills
* A strong team player with strong Excel skills and good analytical skills
Benefits
* Competitive salary
* Company bonus scheme
* 25 days holiday plus bank holidays
* Early finish on Fridays
* Pension scheme
Job Details
* Job Title: Sales Manager
* Company: K H R Recruitment Specialists
* Location: Maidstone, Kent
* Posted: Sep 12th 2025
* Closes: Oct 13th 2025
* Sector: Contract: Permanent
* Hours: Full Time
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