Overview
Jewellery Quarter Bullion – Bullion Trader Account Manager
Location: Birmingham, Office-based
Contract: Full time, permanent contract
Salary: up to £35,000 depending on experience + uncapped commission (OTE £60,000 +)
Responsibilities
* Build, manage and develop your own pipeline of high-value investor relationships
* Act as a trusted point of contact for clients, supporting their buying and selling decisions across gold, silver and other bullion products
* Generate trading activity through outbound calls, follow-ups and relationship management
* Manage inbound enquiries and convert opportunities into trading activity
* Discuss pricing, premiums and market movements confidently with investors
* Identify opportunities to grow client portfolios and increase trading activity
* Promote the wider JQB service offering, including pensions, storage and portfolio solutions
* Monitor economic trends and precious metals markets to identify opportunities for clients
* Ensure trading accuracy, pricing consistency and strong margin awareness when executing deals
* Maintain accurate records of client activity, trades and pipeline within the CRM system
* Work closely with colleagues across departments to deliver a high-quality end-to-end customer experience
* Achieve and exceed monthly revenue and trading targets
Skills & Experience
* 2+ years’ experience in sales, account management, trading or investment-related roles
* Experience supporting high-net-worth (HNW) clients or working within financial services, investment or precious metals sectors
* Target-driven and competitive, with a strong motivation to achieve results
* Confident discussing pricing, market movements and financial concepts with clients
* Resilient and comfortable working in a fast-paced, performance-driven environment
* Strong commercial awareness with excellent attention to detail
* Ability to remain confident and composed when working under pressure
* Comfortable using Excel, CRM platforms and sales performance data
* Strong ability to convert opportunities into revenue and maximise trading activity
* Confident communicator with the ability to build trust and credibility with investors
* Interest in financial markets, economics or investment is advantageous
Why You’ll Love It Here
* Work at the commercial heart of a fast-growing, customer-focused investment business
* Build long-term relationships with engaged and high-value investors
* High earning potential with uncapped commission
* Exposure to global precious metals markets and real-time trading activity
* Be part of a fast-paced, performance-driven sales environment
* Work alongside ambitious and competitive sales professionals in a high-performing team
* Clear career progression opportunities within a growing business
* Opportunity to contribute ideas and make an impact in a collaborative environment
* A culture rooted in Integrity, Agility, Ambition, Clarity and Efficiency
About You
* Are target-driven, competitive and motivated by achieving strong results
* Enjoy building relationships and speaking confidently with investors about financial products and pricing
* Are resilient and comfortable working in a fast-paced, performance-driven environment
* Have strong commercial awareness and attention to detail
* Take ownership of your pipeline and proactively generate trading activity
* Are comfortable using CRM systems, sales data and Excel to manage and track performance
Pre-employment Checks
* Right to work verification
* Criminal record check (DBS)
* Reference checks
* For certain roles, credit or fraud screening may also be required
Application Deadline: 10th May 2026 (we reserve the right to close this vacancy early if the right candidate is appointed)
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