Job Title: School Administrative Assistant (Arbor Experience Required)
Location: Birmingham
Salary: Paid To Scale
Contract Type: Part Time
Start Date: 13/04/2026
About the Role
We are seeking a highly organised and proactive Administrative Assistant to join our busy school office team. This is a key role at the heart of the school, supporting daily operations and ensuring smooth communication between staff, students, and parents.
The ideal candidate will have proven experience using the Arbor Management Information System (MIS) and a strong understanding of school administrative processes.
Key Responsibilities
Daily Office Operations
Act as the first point of contact for parents, visitors, and pupils, ensuring all safeguarding and sign-in procedures are followed
Answer and direct phone calls, respond to emails, and manage general enquiries promptly and professionally
Monitor the school inbox and ensure messages are passed to relevant staff members
Maintain a tidy, organised, and welcoming reception area
Arbor MIS & Data Management
Record and update student data, including admissions, leavers, contact details, and medical information
Take and monitor daily attendance, including late arrivals and absences, and follow up on unexplained absences
Generate attendance reports and support interventions for persistent absence
Log behaviour incidents, detentions, and communications on Arbor
Produce reports for staff and leadership using Arbor data tools
Attendance & Safeguarding
Contact parents/carers regarding pupil absence and maintain accurate communication logs
Escalate safeguarding concerns in line with school policies
Support the safeguarding team with record-keeping and documentation
Always ensure compliance with GDPR and data protection policies
Admissions & Student Administration
Support the admissions process, including managing applications, arranging school tours, and onboarding new pupils
Prepare and maintain pupil files (digital and/or paper-based)
Coordinate student records transfers (CTFs) when pupils join or leave
Staff & Leadership Support
Provide administrative support to senior leaders and teaching staff
Prepare letters, reports, and school communications
Assist with timetable updates, room bookings, and calendar management
Support the organisation of school events, parents’ evenings, and trips
Finance & General Administration
Process payments, trip contributions, and basic finance tasks where required
Manage stock and order office supplies
Handle incoming and outgoing post
Maintain filing systems (electronic and physical)
Essential Requirements
Previous experience working in a school office environment
Strong working knowledge of Arbor MIS
Excellent organisational and time management skills
High level of accuracy and attention to detail
Strong communication and interpersonal skills
Ability to manage confidential information appropriately
Proficiency in Microsoft Office (Word, Excel, Outlook)
Desirable Skills
Experience with safeguarding and attendance procedures
Familiarity with other school systems and databases
First aid qualification (or willingness to train)
What We Offer
A supportive and welcoming school environment
Opportunities for professional development
A varied and rewarding role within a dedicated team
How to Apply
Please apply online or submit your CV and a covering letter outlining your experience and suitability for the role to (url removed)
Closing Date: 08/04/2026
Interview Date: 10/04/2026
We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. An enhanced DBS check will be required for the successful candidate.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
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