Permanent
Business Process Analyst
QA/Test and Inspection
Ampthill - Bedfordshire
About the Role
Responsible for analysing business and technical processes to design, implement, and improve information systems (., production, inventory, finance, marketing, and HR systems). Acts as a key interface between business and technology teams, translating business needs into system requirements, defining business cases, and ensuring effective system functionality. Requires a strong understanding of business processes, workflows, and system capabilities.
Key Responsibilities
Command Media Lead (75%)
Process Management System (Touchstone / Confluence):
1. Own and maintain the Touchstone Process Management System, ensuring it remains accurate, accessible, and up to date
2. Coordinate and implement updates to process maps and supporting documentation
3. Manage and administer the change control process, including tracking, approvals, and archiving
4. Ensure consistency in formatting, structure, and standards across all process documentation
5. Maintain system integrity, including link functionality and overall usability
6. Publish updates regularly and ensure timely incorporation of new or amended processes
7. Perform additional activities required to support the effective operation of the system
Stakeholder Engagement:
8. Build effective working relationships with the Quality team, SMEs, Process Owners, and IT support teams
9. Support subject matter experts in developing high-quality process maps and documentation aligned to best practice
Communication, Reporting & Training:
10. Organise, prepare materials for, and chair Command Media Partner meetings
11. Provide regular reporting on system updates, usage, and performance metrics
12. Deliver training and guidance to end users on the Process Management System
13. Act as the primary point of contact for system-related queries and issue resolution
14. Demonstrate the system to external stakeholders, including auditors, customers, and corporate representatives
15. Support Quality Management System (QMS) reviews, including twice-yearly management reviews
Functional Support (25%)
16. Plan and deliver functional events (., Quality Day), coordinating logistics, stakeholders, and schedules
17. Provide support to the wider team for business reporting cycles (., resource and finance reviews)
18. Maintain and organise the functional SharePoint site, including document control and structure
19. Develop presentations and reporting packs for senior management and board-level meetings
20. Generate, analyse, and report on Quality metrics, identifying trends and supporting corrective actions
Required skills, qualifications and experience
Essential:
21. Good understanding of Quality Management Systems (QMS) principles and practices
22. Experience managing process and document libraries, including change control and configuration management
23. Strong data analysis capability, ideally using tools such as SAP, Tableau, or other BI platforms
24. High level of accuracy and attention to detail
25. Strong communication skills, with the ability to engage stakeholders at all levels
26. Advanced proficiency in MS Office (Excel, PowerPoint, Word)
27. Experience in process mapping and workflow documentation
Desirable:
28. Knowledge of Quality standards such as AS9100 or ISO9001
29. Familiarity with process mapping tools and methodologies
30. Experience using Confluence and JIRA
Job Reference Number
18900BR
Salary Range
.
Employee Type
Full Time
Hours Per Week
37.5
Working Schedule
4xFlex
Country
United Kingdom (UK)
Clearance Required for Role
SC
Graduate, Intern or Apprentice Vacancy?
No
What we offer you
At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.
We are an employer in support of and offering Flexible working with the option to also work a 4 day week depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement.
We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:
31. Private Medical Insurance
32. Competitive Pension
33. Dental
34. Critical Illness
35. Life Assurance
36. Travel Insurance
37. Employee discounts for top high street shops
38. Employee Assistance Program which includes free face to face counseling sessions, Legal advice, Financial advice, etc
39. Internal training and development alongside our Education assistance programmes
40. Reimbursement for a professional membership
41. Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave
Business Environment
Lockheed Martin (UK) Ampthill is a rapidly changing, dynamic part of the Lockheed Martin Corporation with both domestic and international customers. It consists of business areas focusing on Platform Integration, Ground Based Air Defence, Special Projects and Weapons, which provide a variety of products and services to the Ministry of Defence and other customers. We are looking for talented individuals to join the company, in return we offer an exciting and challenging career path and excellent work/life balance with a 4 day week (Mon-Thurs) and flexible working arrangements.
Equal Opportunity Statement
Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact end ngIf: ame != 'jobtitleInJobDetails' && ame != 'jobdescriptionInJobDetails' -->
Job Expires
27/04/2027
Business Process Analyst | LM Careers