Overview
Chelmsford City Health Primary Care Network Limited has an exciting new opportunity for an experienced medical administrator to take on the role of GP Practice Assistant (GPA) for Whitley House Surgery, one of the busy GP Practices that are part of our Primary Care Network. This role will be based at Whitley House Surgery, Crompton Building, Writtle Road, Chelmsford, Essex, CM1 3RW.
The GPA is a support role, covering administrative tasks as part of our multi-disciplinary primary care team and therefore contributing to the smooth running of the surgery.
This is an exciting new role to the surgery, offering a fantastic opportunity to be part of the development of the role over time. The candidate should expect this to grow and adapt.
Main duties
* Supporting release of records requests by logging them into the surgery
* Registering new patients to the surgery, managing their incoming notes and deducting patients that leave
* Supporting clinical teams with their results, matching missing results to patients and chasing results required
* Assisting with clinical correspondence received by the surgery
* Supporting the triage team to care navigate online requests received by patients and supporting the on-call doctor
* Supporting national screening programmes to optimise patient uptake of these vital services, sending out invites and reminders as required
* Supporting surgery processes for managing patients with long-term conditions from identifying, coding, inviting them through to managing responses in and navigating them accordingly
* Being part of a buddy system to understand other clinical administrative roles within the surgery to support business needs during times of staff leave or outside their normal working hours
* Assisting the management team with compliance to local and national services running searches and audits
* Other administrative tasks as required
About us
The Chelmsford City Health Primary Care Network Limited is a network which was formed to benefit from shared resources and to offer healthcare services at scale to its population of 42,000 patients. The practices which are working together are Baddow Village, Beauchamp House, Stock and Whitley House Surgeries. Two of the practices are dispensing practices and all four are training practices. We use the clinical system, SystmOne, for which training will be provided during induction.
Person Specification
Qualifications
* Excellent IT and typing skills
* Adaptable and friendly
* Strong administration, time management and organisational skills
* Ability to multi-task
* Ability to work as part of a multi-disciplinary team but also comfortable working independently
Experience
* Adaptable and friendly with strong administration, time management and organisational skills
* Excellent communication skills, able to work in a confidential and discreet manner with the ability to think on their feet in a busy working environment
* Able to multi-task, work hard and maintain high level of attention to detail when under pressure
* Able to work as part of a multi-disciplinary team, as well as comfortable working independently
* Experience working as an administrator within a medical environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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