Role: Customer Service Advisor
Location: St Neots, Cambridgeshire
Hours: 9am – 5pm Mon - Fri
Salary: £24,400 plus bonus
Due to continued Growth OA are supporting our client to recruit Customer Service Advisors in St Neots. This role would suit you if you like working in a busy, fast paced role. Working in tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained.
What’s in it for you?
1. Salary £24,400 plus bonus
2. 32 days holiday including bank holidays
3. Pension: 4% Company Contribution
4. Healthcare Cover
5. Bonus paid quarterly
What will you be doing?
6. You will be responsible for processing of orders
7. Answering a large volume of inbound calls
8. Dealing with customer queries and handling complaints by phone, live chat and email.
What we would like from you:
9. Previous experience of dealing with large volumes of customer queries via the telephone and email
10. Sound working knowledge of Office Applications, especially Microsoft Excel
11. Excellent written and verbal communication skills
12. Good attention to detail
13. The ability to work under pressure and to deadlines
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business.