Overview
Psychological Wellbeing Practitioner (PWP) wanted to join CNWL Talking Therapies Service Brent. We are a large, well established service based in a diverse borough of London. The service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We value compassion, respect, empowerment and partnership and work to these trust values. We welcome applicants who speak other languages and who have enthusiasm for and experience of working with diversity.
We are looking for PWPs with excellent communication and interpersonal skills, who are adaptable, enjoy challenges and diversity, and have enthusiasm for primary care work.
Responsibilities
* Accept referrals via agreed protocols within the service. This includes participation in the team’s duty and triage rota to screen referrals alongside a high intensity therapist and a senior clinician.
* Assess and support people with a common mental health problem in self-management of their recovery.
* Undertake patient-centred interviews to identify areas for change or recovery and assess risk to self and others.
* Decide on the suitability of new referrals, refer unsuitable clients to the relevant service or back to the referral agent as necessary, or step up the person’s treatment to high intensity psychological therapy.
* Provide information and support for evidenced-based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT, and information about pharmacological treatments. Work may be face-to-face, by telephone or via other media.
* Educate and involve family members and others in treatment where necessary and appropriate.
* Adhere to an agreed activity contract relating to client contacts and weekly clinical sessions to minimise waiting times and maintain accessible treatment delivery.
* Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
* Complete all requirements relating to data collection within the service and keep coherent records of clinical activity in line with service protocols.
* Use records and clinical outcome data to inform clinical decision making.
* Work closely with other team members to maintain stepped care through appropriate step-up and step-down arrangements.
* Assess and integrate issues surrounding work and employment into the therapy process where relevant.
* Operate from an inclusive values base which promotes recovery, respects diversity, and maintains safe practice.
* Prepare and present clinical information for patients on their caseload to clinical case management supervisors on a scheduled basis.
* Deal with a range of clients and clinical situations, including highly emotive communication, applying initiative, tact and persuasion in the face of psychological resistance.
About Us
The catchment area is the London borough of Brent. The main hub is Fairfields House in Kingsbury with a satellite hub at Bell House in Willesden Green. You will work across both hubs and in other parts of the borough, including GP surgeries and community settings.
We operate an Agile Working Policy. The post-holder will work full-time and may be required to work between 8am and 8pm on weekdays, including an evening clinic as required. We have a dedicated wellbeing group and promote staff wellbeing.
Benefits
* 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service
* NHS discount
* Opportunities for career progression
* New starters have a 13-week probation period to learn key aspects of the role
Details
Date posted: 07 October 2025
Pay scheme: Agenda for change
Band: Band 5
Salary: £35,763 to £43,466 a year per annum inc HCAS
Contract: Permanent
Working pattern: Full-time
Reference: 333-J-BR-0761-A
Job locations: Brent Talking Therapies, Fairfield House, Fairfield Crescent, Kingsbury, NW9 0PS
Qualifications
* Essential: Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) or equivalent (e.g., Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experience and competences).
* Desirable: Further postgraduate training in relevant psychology, health, social science, or research design and analysis.
Experience
* Essential: Experience of working with people with mental health problems; experience in IAPT/Primary Care Services delivering low-intensity interventions; experience in a service with agreed targets and evidence of clinical outcomes; experience using electronic patient management systems (e.g., IAPTUS, PCMIS); experience in risk assessment and management.
* Desirable: Research or audit experience; experience working in the local community.
Knowledge
* Essential: High-level written and verbal communication skills; ability to work in emotive settings; ability to communicate sensitive information; understanding of needs of people with mental health problems; ability to apply psychological knowledge to health care; computer literacy; ability to work under pressure.
* Desirable: Fluency in an additional language; experience delivering group-based interventions.
Personal
* Essential: Interest in working with people with mental health problems; ability to work in a team; ability to develop good therapeutic relationships; ability to work independently, flexibly, reliably and consistently with work managed at regular intervals.
Other Requirements
* Ability to accept and use supervision appropriately and effectively.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the DBS to check for any previous convictions.
Certificate of Sponsorship: Applications from job seekers who require skilled worker sponsorship to work in the UK will be considered alongside all other applications. See UK Visas and Immigration for details.
UK Registration: Applicants must have current UK professional registration. See NHS Careers for details.
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