About The Role
Are you someone with good experience in credit control, billing, finance or similar, with a passion for delivering exceptional customer service? Join one of the UK's leading independent, family-owned dairies, and become a vital part of our Finance Team. Following initial up to 12 weeks trial period you will be providing maternity cover for further 7 months.
Summary
Days worked: Monday - Friday
Hours: 37.5 hours per week across five days
Shift Times: 0900 - 1700
Location: Tewkesbury
Why Join Us?
We value teamwork, empathy, and a shared commitment to excellence. By joining the team, you'll be part of a company that prioritizes its employees and customers, ensuring we remain the first choice for both.
The Role
As a Credit Control Administrator, you will play a key role in managing the company's accounts receivable processes. Your main responsibilities include:
* Facilitating debt collection and improving the debtor aging profile.
* Reviewing and reporting aged debt.
* Managing customer accounts and reconciling invoices.
* Liaising with sales managers and depot staff to ensure efficient debt collection.
* Handling unallocated cash amounts and resolving account queries.
* Maintaining accurate records of chasing activity and client communications.
* Providing account information to internal departments and assisting with reception duties as required.
What We're Looking For
Essential Skills:
* Proven experience in credit control with a good understanding of accounting processes.
* Strong communication skills, both verbal and written, with a professional and clear telephone manner.
* Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.
* A proactive, positive attitude with high levels of commitment and flexibility.
* Excellent interpersonal skills and the ability to build strong client relationships.
* Competence in Microsoft Office, particularly Excel, and accounting software.
Desirable Skills:
* Knowledge of the manufacturing, food or similar retail business.
* Familiarity with financial and legal regulations impacting company policies.
Benefits after 12 weeks:
* Competitive salary with opportunities for growth and advancement.
* 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
* Refer-a-friend bonus scheme (up to £500).
* Cycle to work scheme.
* Discounted products and delivery options.
* Aviva pension scheme (4% employee, 4.5% employer contributions).
* Health and wellbeing support through Simply Health.
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