Chargeback Specialist - £14/hr
Aboutthe opening:
1. £14/hr pay rate
2. Hybrid work set-up based in Oxford
Responsibilities:
3. Research and resolve customer chargebacks and disputes
4. Communicate with payment processors, cardholders, and others as needed
5. Apply bank and card industry regulations in resolving disputes
6. Enter and maintain chargebacks in the management system
7. Develop strong relationships with key partners
Qualifications:
8. 1+ years experience managing chargebacks or payment disputes
9. Prior experience supporting the merchant side of disputes
10. Ability to work independently and with multiple deadlines
11. Strong analytical and problem-solving skills
12. Good communication skills