Overview
Sales Assistant role at Mountain Warehouse
Application Deadline: 14 September 2025
Department: UK Retail | Location: Douglas (IOM) | Compensation: £10.00 - £12.60 / hour
Note: This description reflects the responsibilities and requirements for the role as published by Mountain Warehouse.
"You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!"
Responsibilities
* As a Sales Assistant, help ensure the store operates efficiently and delivers an outstanding shopping experience.
* Maintain high presentation standards and create a welcoming atmosphere while prioritising health, safety, and wellbeing.
* Work harmoniously with colleagues to foster an inclusive and supportive team environment.
* Actively participate in team discussions, problem-solving, and share knowledge to support training of new and existing team members.
* Assist in day-to-day store operations, ensuring compliance with company policies and procedures.
* Accurately process transactions and handle various payment methods with efficiency.
* Keep the sales floor clean, organised, and visually appealing with fully stocked products.
* Stay informed about product features, promotions, and pricing to provide accurate advice.
* Help set up and execute in-store promotions and displays to drive sales.
* Build strong connections with customers, understand their needs, and provide tailored solutions.
* Address customer inquiries and concerns promptly and professionally to ensure a positive experience.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism.
* Work with the team to meet and exceed sales targets and contribute to a high-performing workplace.
What we’re looking for
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and reliable in completing tasks effectively.
* Team players who are trustworthy and dependable.
Requirements
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
Benefits
* Monthly Bonus Scheme: performance-driven rewards on top of base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme and a Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* A stable, supported environment
* Length of service awards
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