Adecco is delighted to be recruiting on behalf of our client a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possess a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience.
The location of our client is on the outskirts of Carlisle, offering a fantastic working environment along with attractive benefits. If you are enthusiastic about customer service and dedicated to going above and beyond, we encourage you to consider this exciting opportunity.
Duties/responsibilities
* Nurture and build strong relationships with customers to ensure they receive a first-rate experience
* Take inbound calls
* Identify and pursue own business opportunities and leads in accordance with agreed target levels
* Send out account application and direct debit forms and follow them through to completion.
* Manage customers' accounts as part of sales ordering process, paying attention to credit limits and outstanding debt
* Support with other daily/weekly/monthly sales office tasks: - 3rd party orders, invoicing & enquiries
* Keep up to date on product and promotional information
Experience/skills required
1. Experience of working within a similar role
2. Detailed knowledge and demonstrative experience of Customer Se...