What you will be doing
as a Supplier Manager
1. Ensuring all supplier arrears have an up-to-date ETA.
2. Deeply understand the causes of availability failure & actively manage performance improvement.
3. Prompt resolution of items in Operations, Inbound Problem resolution, working with suppliers to prevent recurrence.
4. Prompt resolution of invoice queries from finance, working to prevent recurrence.
5. Ensuring all order exceptions are actioned promptly.
6. All high-value orders are signed off appropriately and logged.
7. Request order pull forwards where there is a predicted stock out before the next planned delivery.
8. Support Data analysis & reporting.
9. Manage customer queries and complaints relating to spares job orders/requirements.
10. Create and maintain material master data to ensure smooth supply chain operation.
11. Ensure the completion of daily tasks by the Supply Chain team, maintaining accountability and a focus on continuous improvement.
12. Purchase Order Compliance & Supplier OTIF.
13. Availability/Job awaiting spares & non-stocked parts recovery lead time.
14. ETA & Comment coverage.
15. Job backorder ETA & Comments coverage.
Location – Your base location will be Didcot, Oxfordshire.
Working Hours – Monday to Friday, 36 hours per week.
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
16. Supplier or Inventory management, customer service or master data management experience
17. Data analytics to provide business insight and reporting.
18. Excel and Microsoft Access skills to support data manipulation.
19. Demonstrable problem-solving skills.
20. Experience of working closely with other departments and teams, removing all silo activity.
21. Strong communication skills.
22. Experience of active role within projects.
23. Master data management.
24. Data interrogation, analysis and presentation.
What’s in it for you?
25. Offering between £40,000 to £42,000 per annum, depending on experience and skills.
26. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
27. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
28. Personal Medical Assessments – open to all once a year.
29. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being.