Our client isn't just growing-they're dominating their industry, and they want YOU to be part of their success story! As a Graduate Administrator, you'll be at the heart of their project team, ensuring every detail is perfect, every deadline is smashed, and every customer gets a first-class experience.
This is not your average admin role-it's fast, it's varied, and it's packed with responsibility from day one.
Responsibilities:
This is a fast-paced, detail-oriented position where you will play a key role in the successful delivery of all projects. You will ensure all documentation and customer data are collected accurately and efficiently in order to complete the projects on time.
Day to day:
Customer Support: liaising with customers both written (emails) and verbally (phone) to verify their personal details and check eligibility for the work to be carried out within each specific project.
Document management: ensure all data is collected thoroughly, inputted on to the various internal systems and compliance has been adhered to for each stage of the process.
Quality checks: liaise with internal teams to check and recheck all documentation including images, wording and contracts are all correct.
Time Management: prioritise which projects are urgent and therefore need completing first. There is a level of autonomy with this prioritisation, therefore you must be able to mange your own workload.
Pricing: managing and understanding the pricing, fees and service levels required for each project in order to coordinate with external partners to complete on time.
What we are looking for:
We are seeking individuals who have a strong work ethic, exceptional levels of attention to detail, enjoy working in a collaborative and friendly team and are able to prioritise in a busy environment. You will be a people person with the charm (and patience) to handle customers and colleagues alike.
You will have:
Excellent attention to detail and organisational skills.
Ability to work under deadlines and handle high volumes of data.
Strong communication and problem-solving abilities.
Excellent communication skills with patience and empathy to speak to customers.
Have a positive can-do attitude
Able to work within a busy and relaxed culture where team support is vital.
Strong IT skillsAnd finally, you must have a positive approach to work and be a team player!
If you are excited by reading this job advert, please contact us now. Our client is working exclusively with us and is ready to recruit for this role. Please send your CV or call us in the office on (phone number removed) to discuss this in more detail.
Please note, we receive a high volume of applications at this level, therefore if you have not heard back within 7 days of submitting your CV, please consider your application unsuccessful. We wish you the best of luck in your search