[Royal Mail]
Job reference 327877
RM Account Export Product Manager - Farringdon/Hybrid (BC8N)
£4800 or £4300 as cash via payroll each month (£358.33) Car allowance plus Healthcare, 18% annual bonus potential with 27.5 days annual leave, plus bank holidays, increasing to 30 days after 10 years service
Permanent, Full time
Royal Mail Farringdon/Weekly presence in London Farringdon expected
Are you a strategic thinker with a passion for international markets and customer-centric innovation? We’re looking for a Senior Export Product Manager to lead the performance, development, and strategy of our International Export account products. This is a high-impact role with group-wide influence, offering the opportunity to shape a £400m revenue line and deliver exceptional value to our account customers.
About the Role
As Senior Export Product Manager, you'll:
* Lead the strategy and performance of International Export account products.
* Provide expert insight to the Head of International Products and International Board.
* Monitor and drive volume, revenue, and customer satisfaction performance.
* Deliver monthly performance insights for governance and decision-making.
* Act as the Subject Matter Expert for all International Export account products.
* Own product specifications and sign off on developments, campaigns, and digital content.
* Support Sales with training, product briefings, and sell-against strategies.
* Manage cost-of-goods-sold budgets and contribute to financial forecasting.
* Act as the escalation point for complex product-related queries and issues.
About You
We’re looking for someone who brings:
* Deep knowledge of International Export account products and customer needs.
* Strong commercial acumen and experience managing revenue lines.
* A minimum of 5 years in product management, marketing, or a similar commercial role.
* Proven ability to communicate strategy across cross-functional teams.
* Confidence in navigating ambiguity and shifting priorities.
* Strong analytical skills with the ability to interpret trends and performance data.
* Expertise in Excel and executive-level briefing materials.
* A customer-obsessed mindset balanced with business profitability.
* Preferred: Degree in a relevant business or marketing discipline.
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions
Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 30th August 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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