Customer Service Manager / Contact Centre Team Leader
This is an excellent opportunity to join a growing organisation as a Customer Service Manager / Contact Centre Team Leader, leading a customer service function focused on performance, quality, and customer experience within a fast-paced contact centre environment.
If youve also worked in the following roles, wed also like to hear from you:
Customer Support Manager, Customer Service Team Leader, Call Centre Manager, Customer Experience Manager
SALARY: £32,000 per annum + monthly Bonus + Benefits
LOCATION: Working from the office in Altrincham, Greater Manchester and weekends from home
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Rota-based working including weekends and Bank Holidays
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Manager / Contact Centre Team Leader to join a growing customer service operation committed to delivering excellent service and continuous improvement.
As a Customer Service Manager / Contact Centre Team Leader, you will lead, coach, and develop Customer Service Advisors and Senior Advisors, ensuring high standards of customer service, performance...