Full-time, Part-time, Temporary, Permanent
Due to growth and expansion within our team, SGL is seeking an experienced Door Supervisor to work within Edinburgh, demonstrating our values of Loyalty, Integrity, and Professionalism while delivering a high standard of service.
We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you!
At SGL, we prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Edinburgh's lively entertainment scene.
What We Need From You:
* Ability to establish strong rapport with clients, customers, and colleagues.
* Excellent communication and customer service skills.
* Self-motivated and comfortable working as part of a diverse team.
* Ability to provide a 5-year checkable work history.
What You Will Be Doing:
* Extend a warm and professional welcome to venue visitors.
* Screen individuals for entry suitability.
* Collaborate with clients, customers, and colleagues.
* Conduct searches for unauthorized or illegal items.
* Respond promptly and efficiently to incidents within queues or the venue.
* Offer customer support and manage incidents both inside and outside the venue.
* Maintain a security presence to ensure smooth operations and enhance the customer experience.
What We Will Do For You:
* Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
* Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
* Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
* Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.
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