The Credit Control Assistant Manager, reporting directly to the Credit Manager, will be responsible for overseeing the Company's debts, by ensuring the prompt collection of payments, whilst maintaining precise and up-to-date records. The successful candidate will provide support to the Credit Controllers and Credit Manager. You will ideally have had previous team lead / supervisory experience - and a strong background within credit control working within a busy Sales environment In this role you will need to maintain positive relationships with clients, peers and colleagues, as well as efficiently and professionally resolving account-related issues.
The primary objectives of this position are:
* Chasing overdue payments via phone, email, or letters.
* Monitoring customer credit limits and account balances. Evaluatethecreditworthinessofnewandexistingcustomers, settingappropriatecreditlimitsagreed with the Credit Manager tominimizefinancialrisk.
* Resolving payment disputes and liaising with internal teams to address issues.
* Maintaining accurate records of communications and payment histories.
* Look for ways to improve cash collections
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Main duties and responsibilities
1. Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with...