About The Role
Every exceptional customer moment starts with our people
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are looking for an Online Trading Assistant to join team Hobbs in achieving our short, medium and long-term ecommerce objectives.
The Online Trading Assistant plays a key support role within the Online Partners team, ensuring the smooth coordination of product launches, data and imagery integrity, trade reporting, and partner website optimisation. This role is ideal for someone highly organised, commercially aware, and detail-oriented - with a passion for ecommerce and cross-functional collaboration.
Who you’ll be
1. Excellent Communication skills
2. Confident building relationships with multiple stakeholders
3. Well organised
4. Able to work to deadlines
5. Comfortable analysing reports and data
6. Proficient in Microsoft Office
7. Previous experience in a retail fashion environment and a basic understanding of merchandising would be beneficial but not essential.
Responsibilities
8. Responsible for maintaining the on-site product journey across the UK and international websites, including:
9. Ensuring all product available, taking ownership of launch process
10. Visual merchandising of product pages, ensuring optimum position and maximum commercial exposure of all products based on analytics, trading requirements and stock availability
11. Completing daily site checks to ensure optimised and commercial trading experience
12. Maintaining accurate type and style information in line with business requirements and best industry practices
13. Ensuring all products are assigned to all relevant categories
14. Creating new categories and content, and updating headers, header links, SEO URLs, breadcrumbs and meta data, in the CMS
15. Maintaining and archiving product categories as needed and ensuring the internal architecture document is kept up to date
16. Assisting the Senior Ecommerce Assistant with content briefing, testing and loading in the CMS
17. Taking the lead on promotional and sale set up
18. Assist in completing weekly and ad hoc reporting, providing key category and product insight and taking sale and promotional activity in to account
19. Carry out ad-hoc analysis to review how our brand sits with competitors and understand how this affects trade – including product ranges, prices, and marketing
20. Attending weekly trading meetings to agree plan of action with Ecommerce trading team and other teams to ensure all opportunities are maximised and any risks highlighted and mitigated against
21. Review and communicate actions for best / worst sellers and category opportunity weekly
22. Develop productive relationships with relevant departments to ensure all product information is accurate and any risks are highlighted
23. Develop industry and best practice knowledge of multi-channel trading
24. From time to time supporting the team in other digital activities as required
What’s in it for you?
It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
25. Generous colleague discount up to 70%
26. Up to 28 days holiday entitlement per annum
27. Financial and Wellbeing assistance
28. Enhanced Maternity package
29. Virtual GP service – unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About You