Company Overview
Adagio Aparthotels adapts to suit all guests' needs. Our range of serviced apartments – Adagio Access, Adagio, or Adagio Premium – is designed to match customer requirements and provide maximum comfort.
Job Description
* Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.
* Is proactive, anticipates guest needs and looks for suitable solutions.
* Conveys the hotel image and promotes the company's loyalty program All.
* Assists as required with solving any guest problem and is able to support any query in an efficient and satisfying manner.
* Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them.
* Carries out all operations concerning guests arrival and departure in compliance with payment procedure.
* Informs guests about formalities, any special conditions relating to their stay and the services available.
* Actively contributes to the qualitative and quantitative targets of the department.
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