Overview
Start: ASAP
Requirement: Must hold a Full UK Driving Licence
We’re looking for an experienced IT Support Engineer to join our client on a short‑term contract, providing high‑quality technical support across multiple sites. This role is ideal for someone who enjoys hands‑on technical work, problem‑solving, and supporting users in a busy environment.
Responsibilities
* Install, maintain, and support IT hardware, software, and related equipment
* Deliver customer‑focused IT support to users at all levels
* Troubleshoot incidents, resolve technical issues, and maintain accurate service records
* Assist with the installation of racks, cabling, sockets and network‑connected devices
* Support system administration, infrastructure tasks and project work
* Manage the IT equipment lifecycle, including deployment, upgrades and decommissioning
* Liaise with third‑party suppliers to ensure SLAs are met
* Produce clear documentation including technical notes, procedures and configuration updates
* Contribute to the out‑of‑hours support rota when required
* Ensure compliance with security, data protection and internal IT policies
Skills & Experience
* 3+ years’ experience in IT Service Delivery
* 5+ years supporting IT hardware in a complex environment
* Strong knowledge of Microsoft Operating Systems and Active Directory
* Experience supporting data and communications networks
* Confident with desktop builds, imaging and ongoing maintenance
* Good understanding of IT security principles and best practice
* Excellent communication and customer service skills
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