To assist with the effective operation and promotion of David Allen Financial Services (DAFS) by achieving your individual objectives, promoting our services to generate new client relationships and ensuring your work is compliant and efficient at all times.
Generic Role Duties to Include
1. Collect and collate personal financial data from clients and maintain knowledge of key financial products, services, and regulations so that you can effectively advise clients regarding their financial affairs, offering practical solutions to assist them.
2. Ensure that all work produced and presented is accurate, to the highest standard and in accordance with our compliance provider and the FCA.
3. Maintain accurate records on the XPlan recording system.
4. Work towards achieving your individual business target.
5. Maintain regular client contact, contacting all clients allocated to you annually at a minimum and recording this.
6. Ensure that all clients are looked after and receive the highest level of service.
7. Build strong, professional relationships with clients and uphold the David Allen brand and reputation through all interactions with them to maximise referrals to market.
8. Develop and introduce new client relationships outside of the practice into DAFS.
9. Work with other departments as and when required, training and increasing the understanding of DAFS to encourage referrals.
10. Communicate daily with your team so that you are aware of the position that work is at and any issues which may arise.
11. Deal with all communications in a timely manner to ensure all are of a high professional standard, replying the same day where possible.
12. Help look for ways to improve and develop the department and improve efficiencies.
13. Represent the business when required to ensure positive links, relations and networks.
14. Show a commitment to diversity, equal opportunities and anti-discriminatory practices.
15. Undertake personal development necessary to ensure effective performance in the role.
16. Participate in relevant and appropriate training and development as required.
17. Demonstrate the David Allen values of ambition, professionalism, knowledge, integrity, and respect in the work you do and during your appointment.
Skill Requirements
Education / Qualifications
* GCSE or equivalent at grades A*-C (9-4) in Maths and English.
* RQF Level 4 diploma in financial planning or equivalent.
Skills / Knowledge / Experience
* Experience working in a Financial Adviser role.
* Paraplanning experience or experience providing financial planning support.
* Ability to evidence up-to-date technical knowledge in financial planning services and compliance requirements.
* Excellent computer skills, ability to use Word/Outlook/Excel to a high standard.
* Excellent written, verbal, and interpersonal communication skills.
* Excellent time management skills, ability to manage and prioritise own workflow in order to meet deadlines and targets.
* High levels of accuracy and attention to detail.
* Experience providing a high-quality, client-based service.
* Strong networking skills. Ability to proactively generate new enquiries and prospects to further grow the business.
Personal Behaviours & Qualities
* Strong sense of team; willing to contribute to the business success of the firm, an interest in helping others develop.
* Ability to work well under pressure and respond to challenges in a calm manner.
* Willingness to build and maintain your knowledge of key financial products, services, and regulations.
* Ability to demonstrate behaviours and expectations consistent with the David Allen values of ambition, professionalism, knowledge, integrity, and respect.
General
Ability to travel between offices and to undertake client home visits if required.
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