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Client support apprentice

Preston (Lancashire)
The Growth Company: Education & Skills
Posted: 12 July
Offer description

Join to apply for the Client Support Apprentice role at The Growth Company: Education & Skills

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Join to apply for the Client Support Apprentice role at The Growth Company: Education & Skills

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About This Opportunity

This is a fantastic opportunity for someone driven, customer-focused, and eager to contribute to a fast-paced, professional environment. If you’re proactive, personable, and adaptable, this role promises both challenge and reward in equal measure.

About This Opportunity

This is a fantastic opportunity for someone driven, customer-focused, and eager to contribute to a fast-paced, professional environment. If you’re proactive, personable, and adaptable, this role promises both challenge and reward in equal measure.

Role Specific Responsibilities


* To assist in the administration of a portfolio of policies for our Corporate and Individual clients
* Provide support by being the first port of call for answering phonelines
* To maintain the firm’s bespoke customer database at all times
* To answer any client queries accurately and in a professional and timely manner and to keep accurate clear and concise records for audit trail purposes
* Providing administration support to the Client Support Advisers and Independent Insurance Consultants
* Receive, sort and distribute daily mail/deliveries
* Responsible for franking all outgoing mail and taking mail to a post box each day
* Checking that all documentation received from insurers is accurate
* To ensure that your allocated ‘task list’ is always kept up to date complying with the firm’s service level agreements
* To ensure that all client information is treated in accordance with the Data Protection Act
* Assist in maintaining good working relationships with insurance companies
* Receive visitors by greeting and welcoming them
* Any other ad hoc administration duties

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

Requirements

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

* More about this vacancy and any others you are suitable for
* Any training you need to complete
* What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE – English and Maths Grade 6 or above

Personal Qualities

Enthusiastic

Confident

Outgoing

Team player

Positive

Skills

Excellent attention to detail

PC literate

Organised

Excellent communication skills (both written and verbal)

Professional telephone manner

Good time management


Seniority level

* Seniority level

Internship


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Education Management

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