Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints. Our mission is to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology or multiple X-ray technologies to address each customers unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction.
Role Overview
We are seeking a dedicated Quality Assurance professional to support our Advance Detection Systems business. This role is a vital part of our quality team, ensuring world-class standards for our RTT X-ray system used in the security screening market. You will play a key role in maintaining the highest quality and reliability of our detection devices.
Responsibilities
* Provide general support to the QA department in all quality-related matters.
* Assist with third-party surveillance and customer audits, including corrective actions.
* Manage the internal audit program, perform internal audits, and manage corrective actions.
* Maintain the Quality Management System, including inspection and test data.
* Assist the Quality Director and Quality Manager in resolving customer complaints.
* Produce Quality Plans to ensure compliance with customer contract requirements.
* Direct, maintain, and improve calibration processes and management of items and tooling requiring calibration.
* Investigate and action quality-related issues and failures, including containment, root cause investigation, corrective action, and issue elimination.
* Guide the Material Review Board, disposition of rejected parts held in quarantine, including containment actions.
* Monitor and measure quality data and record KPIs to trend Quality performance.
* Provide analysis to support and lead Quality improvement programs.
* Represent Quality in the Change Control Board (CCB), Engineering Change Orders (ECO), and New Product Introduction (NPI).
* Review and approve Deviations and customer Variation From Baseline (VFB) requirements.
* Ensure Quality test processes/procedures and records encompass changes related to released ECOs.
* Liaise with Supplier Quality, review and approve Supplier first article inspection reports.
* Oversee and perform product verification, including Goods Inwards Inspection and RTT verification.
* Lead Customer Factory Acceptance Tests (FAT).
Attributes
* Positive proactive attitude to work, self-motivated, able to work independently and with a team.
* Good literacy, numeracy, and effective communication skills at all levels.
* Experience Required:
* ISO9001 Quality Management System requirements and maintaining a QMS.
* Previous experience in a Quality Assurance role, ideally in an electromechanical low volume high-cost environment.
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