Role Overview
Your primary role as an Accounts Team Assistant will be to manage a small portfolio of clients within the lettings division and support the rest of the team with their daily processes. This role would perfectly suit someone with previous residential lettings experience but it’s not essential as we will provide on the job training. The ideal candidate will be able to manage an ever-changing workload by good prioritisation, use their own initiative and be a methodical thinker.
Key Responsibilities
• Answering and solve queries from landlords, tenants, the other head office departments and our branches
• Processing terminations
• Processing payments of deposit returns to outgoing tenants.
• Managing daily payments to contractors and landlords including rent and credits
• Importing new deals and ensuring correct fees are collected from landlords
• Raising rent demands and allocating tenant receipts
• Spotting inconsistencies and recognising ‘red flags’ and take the appropriate actions
• Assisting with approval of bank details
• Being a team player and assisting the rest of the team with their daily processes as required
Key Skills
• Minimum of 1 year solid previous experience in a similar role
• Accurate IT skills and methodical approach
• Excellent written and verbal communication
...