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Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Supervisor.
Please note this role is 32 hours per week working on a rota basis. You will be required to work some weekends.
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
* Delivering a high level of customer service including resolving customer concerns
* Providing customers with a range of specialist services such as boot fits, IMBOX, gait analysis etc
* Onboarding and mentoring new colleagues
* Developing leadership competencies and operational expertise using our eLearning system and People and Product Development Team
* Performing key holder duties such as opening and closing the store
* Ensuring a safe and compliant working environment by taking personal responsibility for health and safety and store policies and procedures
* Leading the team in the absence of the Store Manager and Assistant Store Manager
* Coaching colleagues to achieve a high-performance culture and improve service and selling skills
* Assisting with administration and compliance duties
You’ll fit right in if you have:
* Experience managing and developing a team
* Strong organisation skills with the ability to multi-task
* An understanding of how a store operates
What’s in it for you?
Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:
* Base salary of £11.90 per hour (£9.65 for under 21’s)
* Bonus of up to £750 per annum (in proportion with hours worked)
* 40-60% discount across our range of products
* Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
* Company pension scheme
* Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
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