Salary: £40,000 - 45,000 per year Requirements: Must have experience of working with a range of IT hardware, software, and network technologies. Experience troubleshooting complex issues would be highly beneficial. Experience of supporting colleagues across multiple sites. Experience writing reports for a variety of audiences. Experience with defining and reporting against KPIs. Being accountable for managing significant budgets and projects. Experience of leading and managing a team. Experience working with and drawing value from a Managed Service Provider partnership. Experience of leading change from a tactical perspective. Responding to audits and other information sources to drive planning and implementation. Experience with procuring goods and services in a compliant and efficient manner. Responsibilities: Lead the ICT Services team in the delivery of exceptional service. Work closely with our Managed Service Provider to enhance our digital systems, software, and cloud-based technologies. Unlock the potential of technology for the benefit of staff and stakeholders across the business. Drive planning and implementation based on audit responses and information sources. Manage significant budgets and oversee projects efficiently. Define and report against KPIs to measure performance. Foster collaboration and support across multiple sites. Ensure the procurement of goods and services is compliant and efficient. Lead change initiatives from a tactical perspective. Technologies: Cloud Hardware ICT Support Network More: We are a leading organization operating in the education sector, seeking an exceptional ICT Service professional to join and lead our dynamic ICT Services team based in Peterborough, Cambridgeshire. This is a pivotal moment for our company as we continue to grow and develop, providing numerous benefits including a competitive salary of up to £45,000 per year, 25 days of holiday plus bank holidays, a Local Government pension contribution at 22%, and life insurance. Join us in unlocking the potential of our technology products and making a significant impact on our business. last updated 14 week of 2026