Senior Housing Officer
Ardwick, Manchester
£40,000 per annum
Permanent, Full Time
Closing Date: 12th May 2025
We believe that everybody has the right to call their house a home; a place to feel safe and to enjoy. And we have an opportunity for you to join our team and help reach our exciting growth goals.
We now have an opportunity for a Senior Housing Officer to join our Tenant Services Team to provide a comprehensive housing management service including optimising the use of properties managed by the association, income collection, anti-social behaviour, tenancy management / sustainment whilst promoting value for money.
You will directly manage the housing staff within the Tenant Services Team, acting as a role model and demonstrating your alignment to the associations mission and values. You'll ensure that appropriate lines of communication are in place to keep staff up to date through staff meetings, training and other means.
Providing housing management services to our tenants, you will manage the voids/lettings and income performance service to maximise income to the association, and youll triage queries from Housing Officers and support with higher level issues particularly on anti-social behaviour and complex tenancy cases. Acting as the lead person...