Job Description
Residences Welfare Officer - Strand, London, WC2R 2LSAbout us:King’s Residences is a department within the Estates and Facilities directorate at King’s College London. Overseeing 14 Halls of Residences for around 6,000 King’s students, we are a dynamic and passionate team dedicated to ensuring the students receive the greatest living-in experience during their academic study. About the role: The main purpose of this role is to provide and lead on the provision of welfare and pastoral care and support services to all students living in King’s Halls of Residences. This is inclusive of providing on-site and remote support, advice and guidance to students and staff alike, and provide full administrative support with case management and administration.
This role works directly with the Residence Out-of-Hours Student Support Team, supporting with team training and management and acting as a point of escalation and support for complex and high-risk cases that are not suitable for volunteer support. The role is also responsible for implementing a robust welfare awareness programme within King’s Residences, to improve accessibility for all students, so every resident has the opportunity to receive high-quality care and support during their stay. Alongside this, the Welfare Officer serves as one of the primary Safeguarding advisors within the Residence Wellbeing team, pr...